Green Diamond Tires Generally Good After a Year.

by John Gaudio

The tires worked well for the winter, and are very quiet and drive beautifully on dry pavement during the summer.  I love not having to change tires twice a year, and not having to store four more tires in my garage.  I'll probably get another set of Green Diamond tires for my all wheel drive Previa van when its current sets of winter and summer tires bite the dust.

A week ago I noticed considerable vibration, and my mechanic found that it was caused by some sort of belt separation inside my rear left Green Diamond tire.  This caused a raised area, which wore the tread down in just that one spot, and caused the vibration.  I contacted my Big O dealer, who contacted their Green Diamond distributor.  The next day Green Diamond had supplied two new tires, and Cory at Big O had put them on my car, all for no charge.

They chose to swap two tires because they didn't want there to be a difference in the tread wear on two tires on the same axle.  I was impressed at the service, and the fact that both Big O and Green Diamond went out of their way to take excellent care of me.

I don't know how often this sort of failure occurs, but nobody's perfect, and you separate the professionals from the wannabes based on how they handle problems.  From what I've seen so far, both Green Diamond and Big O come under the heading of professionals.