<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<!--Web 2.0 Content Powered by MyST Blogsite® (http://blogsite.com)-->
<!--A service of MyST Technology Partners, Inc. (http://myst-technology.com)-->
<?xml-stylesheet href="http://abetterblogsite.com/public/styles/etc/object.xsl" type="text/xsl"?>

<?myst-baseUrl http://abetterblogsite.com/public/?>

<MySmartChannels Public="true" UserID="79657" dT="202" t0="1246761220849">
     <GetChannel_Result>
      <ChannelDomain>
       <Domain>
        <ObjectID>111660</ObjectID>
        <ObjectClass>Domain</ObjectClass>
        <OwnerID ObjectClass="Domain" Title="A Better Blogsite Channels">79660</OwnerID>
        <CreatedByID ObjectClass="User" Title="$ABetterBlogsite">79654</CreatedByID>
        <ModifiedByID ObjectClass="User" Title="$ABetterBlogsite">79654</ModifiedByID>
        <CreateTime Title="2005-12-30 13:44:01 EST">1135968241318</CreateTime>
        <ModifyTime Title="2009-06-04 15:10:53 EDT">1244142653223</ModifyTime>
        <SecurityModel>Controlled</SecurityModel>
        <Name>[Public] What's New</Name>
        <Summary>Recent News &amp; Stories from J. Gaudio Company</Summary>
        <Description/>
       </Domain>
       <ObjectCounts OwnerID="111660"/>
       <UserPermissions>
        <CanCreateChannelItem>false</CanCreateChannelItem>
        <CanDelete>false</CanDelete>
        <CanDiscover>true</CanDiscover>
        <CanEdit>false</CanEdit>
        <CanEditPermissions>false</CanEditPermissions>
        <CanPublish>false</CanPublish>
        <CanRead>true</CanRead>
       </UserPermissions>
      </ChannelDomain>
      <ChannelProperties>
            <Copyright>2009 J. Gaudio Company--All Rights Reserved</Copyright>

            <Legal>This channel is part of the A Better Blogsite blogsite--Powered by MyST Blogsite®.</Legal>

            <Views>
             <View>
              <Name>blog</Name>

              <Model>blogsite/ABetterBlogsite/whatsnew</Model>

              <Style/>

              <Scheme/>

       </View>

             <View>
              <Name>edit-item</Name>

              <Model>blogsite/ABetterBlogsite/web</Model>

              <Style/>

              <Scheme/>

       </View>

             <View>
              <Name>left</Name>

              <Model>blogsite/ABetterBlogsite/left-content</Model>

              <Style/>

              <Scheme/>

       </View>

             <View>
              <Name>right</Name>

              <Model>blogsite/ABetterBlogsite/right-content</Model>

              <Style/>

              <Scheme/>

       </View>

             <View>
              <Name>wide</Name>

              <Model>blogsite/ABetterBlogsite/wide-content</Model>

              <Style/>

              <Scheme/>

       </View>

      </Views>

            <Keywords>
             <Keyword>Search Engine Optimization</Keyword>

             <Keyword>Google Rankings</Keyword>

             <Keyword>SEO</Keyword>

             <Keyword>Page Rank</Keyword>

             <Keyword>Technology Blog</Keyword>

             <Keyword>Yahoo Score</Keyword>

             <Keyword>Political Blog</Keyword>

             <Keyword>captyx-hook._bottom:whatsnew-channel-header</Keyword>

             <Keyword>archive.blog:Daily 0 1 2 3 4 5 6 7 8 9 10 11 12 13</Keyword>

             <Keyword>image.description:A Better Blogsite MyST Blogsite®</Keyword>

             <Keyword>image.height:29</Keyword>

             <Keyword>image.link.url:http://abetterblogsite.com</Keyword>

             <Keyword>image.title:A Better Blogsite</Keyword>

             <Keyword>image.url:http://abetterblogsite.com/styles/blogsite/ABetterBlogsite/rss.jpg</Keyword>

             <Keyword>image.width:97</Keyword>

             <Keyword>lang:en-us</Keyword>

             <Keyword>rss.description:full</Keyword>

             <Keyword>rss.limit:15</Keyword>

             <Keyword>captyx-hook._top:whatsnew-top</Keyword>

             <Keyword>captyx-hook._bottom:whatsnew-bottom</Keyword>

      </Keywords>

            <Refresh>1440</Refresh>

     </ChannelProperties>
      <Items>
       <Item>
        <Resource>
         <ObjectID>235185</ObjectID>
         <ObjectClass>Resource</ObjectClass>
         <OwnerID ObjectClass="Domain" Title="[Weblog] Great People, Places &amp; Products">79668</OwnerID>
         <CreatedByID ObjectClass="User" Title="johngaudio">1071</CreatedByID>
         <ModifiedByID ObjectClass="User" Title="johngaudio">1071</ModifiedByID>
         <CreateTime Title="2009-06-22 12:29:27 EDT">1245688167588</CreateTime>
         <ModifyTime Title="2009-06-22 13:08:28 EDT">1245690508127</ModifyTime>
         <SecurityModel>Controlled</SecurityModel>
         <Name>More Trouble with Delta Airlines</Name>
         <Summary>I spent over four hours dealing with Delta Airlines on what should have been a thirty minute reservation.</Summary>
         <Description>&lt;p&gt;by John Gaudio,&amp;nbsp; Posted, 10:45 AM.&lt;/p&gt;&lt;p&gt;I hate dealing with Delta Airlines.&amp;nbsp; Below are the tweets I posted about a week ago,&amp;nbsp;during the last two of those four frustrating hours.&amp;nbsp;&amp;nbsp; They're in reverse chronological order, so you might find it easier to&amp;nbsp;start from the bottom, and read up.&amp;nbsp; &lt;/p&gt;&lt;p&gt;In a link below them, see a post from another traveler who puts it most eloquently.&amp;nbsp; Finally, Google Delta Hell, to get some idea of what travelers think of Delta Airlines in general.&amp;nbsp; How did they ever get out of bankruptcy&amp;nbsp;to buy NorthWest?&amp;nbsp; &lt;/p&gt;&lt;p&gt;Will they ever learn the basic lessons that most of us learned before we were six?&lt;/p&gt;&lt;p&gt;Your comments would be appreciated.&lt;/p&gt;&lt;p&gt;&lt;a onclick="function anonymous()
{
function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/to/JohnGaudio');
}
}
}" href="http://twitter.com/JohnGaudio" target="_blank"&gt;&lt;img alt="Johngaudio_normal" src="http://s3.amazonaws.com/twitter_production/profile_images/58720631/JohnGaudio_normal.jpg" /&gt;&lt;/a&gt; &lt;/p&gt;&lt;li class="result "&gt;&lt;div class="msg"&gt;&lt;a onclick="function anonymous()
{
function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/to/JohnGaudio');
}
}
}" href="http://twitter.com/JohnGaudio" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;JohnGaudio&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;: &lt;span class="msgtxt en" id="msgtxt2195010214"&gt;Top management at &lt;b&gt;Delta&lt;/b&gt; &lt;b&gt;Airlines&lt;/b&gt; could learn a lot from Laurie &amp;amp; Anitra. Take good care of your customers. Listen. Be reasonable, &amp;amp; thrive.&lt;/span&gt; &lt;/div&gt;&lt;div class="info"&gt;5 days ago &lt;span class="source"&gt;from &lt;a href="http://twitter.com/"&gt;&lt;u&gt;&lt;font color="#810081"&gt;web&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;&lt;/span&gt; &amp;middot; &lt;a class="litnv" onclick="function anonymous()
{
function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/reply/JohnGaudio');
}
}
}" href="http://twitter.com/?status=@JohnGaudio%20&amp;in_reply_to_status_id=2195010214&amp;in_reply_to=JohnGaudio" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;Reply&lt;/font&gt;&lt;/u&gt;&lt;/a&gt; &amp;middot; &lt;a class="lit" onclick="function anonymous()
{
function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/status/2195010214');
}
}
}" href="http://twitter.com/JohnGaudio/statuses/2195010214" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;View Tweet&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;&amp;nbsp;&amp;nbsp;&lt;/div&gt;&lt;/li&gt;&lt;li class="result "&gt;&lt;div class="msg"&gt;&lt;a onclick="function anonymous()
{
function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/to/JohnGaudio');
}
}
}" href="http://twitter.com/JohnGaudio" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;JohnGaudio&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;: &lt;span class="msgtxt en" id="msgtxt2194926667"&gt;Top management at &lt;b&gt;Delta&lt;/b&gt; &lt;b&gt;Airlines&lt;/b&gt; doesn't listen. Google &lt;b&gt;Delta&lt;/b&gt; Hell, to see the frustration of their customers, &amp;amp; note the lack of response.&lt;/span&gt; &lt;/div&gt;&lt;div class="info"&gt;5 days ago &lt;span class="source"&gt;from &lt;a href="http://twitter.com/"&gt;&lt;u&gt;&lt;font color="#810081"&gt;web&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;&lt;/span&gt; &amp;middot; &lt;a class="litnv" onclick="function anonymous()
{
function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/reply/JohnGaudio');
}
}
}" href="http://twitter.com/?status=@JohnGaudio%20&amp;in_reply_to_status_id=2194926667&amp;in_reply_to=JohnGaudio" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;Reply&lt;/font&gt;&lt;/u&gt;&lt;/a&gt; &amp;middot; &lt;a class="lit" onclick="function anonymous()
{
function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/status/2194926667');
}
}
}" href="http://twitter.com/JohnGaudio/statuses/2194926667" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;View Tweet&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;&amp;nbsp;&amp;nbsp;&lt;/div&gt;&lt;/li&gt;&lt;li class="result "&gt;&lt;div class="msg"&gt;&lt;a onclick="function anonymous()
{
function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/to/JohnGaudio');
}
}
}" href="http://twitter.com/JohnGaudio" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;JohnGaudio&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;: &lt;span class="msgtxt en" id="msgtxt2194881414"&gt;The handling of vouchers on http:&lt;b&gt;delta&lt;/b&gt;.com at &lt;b&gt;Delta&lt;/b&gt; &lt;b&gt;Airlines&lt;/b&gt; is terrible, but only the tip of the iceberg. Top management doesn't care.&lt;/span&gt; &lt;/div&gt;&lt;div class="info"&gt;5 days ago &lt;span class="source"&gt;from &lt;a href="http://twitter.com/"&gt;&lt;u&gt;&lt;font color="#810081"&gt;web&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;&lt;/span&gt; &amp;middot; &lt;a class="litnv" onclick="function anonymous()
{
function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/reply/JohnGaudio');
}
}
}" href="http://twitter.com/?status=@JohnGaudio%20&amp;in_reply_to_status_id=2194881414&amp;in_reply_to=JohnGaudio" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;Reply&lt;/font&gt;&lt;/u&gt;&lt;/a&gt; &amp;middot; &lt;a class="lit" onclick="function anonymous()
{
function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/status/2194881414');
}
}
}" href="http://twitter.com/JohnGaudio/statuses/2194881414" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;View Tweet&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;&amp;nbsp;&amp;nbsp;&lt;/div&gt;&lt;/li&gt;&lt;li class="result "&gt;&lt;div class="msg"&gt;&lt;a onclick="function anonymous()
{
function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/to/JohnGaudio');
}
}
}" href="http://twitter.com/JohnGaudio" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;JohnGaudio&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;: &lt;span class="msgtxt en" id="msgtxt2194842024"&gt;What took over four hours of my time, and nearly that much of the time of employees of &lt;b&gt;Delta&lt;/b&gt; &lt;b&gt;Airlines&lt;/b&gt;, could have been done in 30 minutes.&lt;/span&gt; &lt;/div&gt;&lt;div class="info"&gt;5 days ago &lt;span class="source"&gt;from &lt;a href="http://twitter.com/"&gt;&lt;u&gt;&lt;font color="#810081"&gt;web&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;&lt;/span&gt; &amp;middot; &lt;a class="litnv" onclick="function anonymous()
{
function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/reply/JohnGaudio');
}
}
}" href="http://twitter.com/?status=@JohnGaudio%20&amp;in_reply_to_status_id=2194842024&amp;in_reply_to=JohnGaudio" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;Reply&lt;/font&gt;&lt;/u&gt;&lt;/a&gt; &amp;middot; &lt;a class="lit" onclick="function anonymous()
{
function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/status/2194842024');
}
}
}" href="http://twitter.com/JohnGaudio/statuses/2194842024" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;View Tweet&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;&amp;nbsp;&amp;nbsp;&lt;/div&gt;&lt;/li&gt;&lt;li class="result "&gt;&lt;div class="msg"&gt;&lt;a onclick="function anonymous()
{
function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/to/JohnGaudio');
}
}
}" href="http://twitter.com/JohnGaudio" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;JohnGaudio&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;: &lt;span class="msgtxt en" id="msgtxt2194818327"&gt;Bottom line, &lt;b&gt;Delta&lt;/b&gt; &lt;b&gt;Airlines&lt;/b&gt; has wonderful people like Laurie and Anitra, but some of their policies and systems are abysmal.&lt;/span&gt; &lt;/div&gt;&lt;div class="info"&gt;5 days ago &lt;span class="source"&gt;from &lt;a href="http://twitter.com/"&gt;&lt;u&gt;&lt;font color="#810081"&gt;web&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;&lt;/span&gt; &amp;middot; &lt;a class="litnv" onclick="function anonymous()
{
function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/reply/JohnGaudio');
}
}
}" href="http://twitter.com/?status=@JohnGaudio%20&amp;in_reply_to_status_id=2194818327&amp;in_reply_to=JohnGaudio" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;Reply&lt;/font&gt;&lt;/u&gt;&lt;/a&gt; &amp;middot; &lt;a class="lit" onclick="function anonymous()
{
function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/status/2194818327');
}
}
}" href="http://twitter.com/JohnGaudio/statuses/2194818327" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;View Tweet&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;&amp;nbsp;&amp;nbsp;&lt;/div&gt;&lt;/li&gt;&lt;li class="result "&gt;&lt;div class="msg"&gt;&lt;a onclick="function anonymous()
{
function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/to/JohnGaudio');
}
}
}" href="http://twitter.com/JohnGaudio" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;JohnGaudio&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;: &lt;span class="msgtxt en" id="msgtxt2194792339"&gt;Laurie at &lt;b&gt;Delta&lt;/b&gt; &lt;b&gt;Airlines&lt;/b&gt; never was able to waive the $20.00 per ticket booking fees, but was able to issue a voucher to refund the fees.&lt;/span&gt; &lt;/div&gt;&lt;div class="info"&gt;5 days ago &lt;span class="source"&gt;from &lt;a href="http://twitter.com/"&gt;&lt;u&gt;&lt;font color="#810081"&gt;web&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;&lt;/span&gt; &amp;middot; &lt;a class="litnv" onclick="function anonymous()
{
function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/reply/JohnGaudio');
}
}
}" href="http://twitter.com/?status=@JohnGaudio%20&amp;in_reply_to_status_id=2194792339&amp;in_reply_to=JohnGaudio" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;Reply&lt;/font&gt;&lt;/u&gt;&lt;/a&gt; &amp;middot; &lt;a class="lit" onclick="function anonymous()
{
function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/status/2194792339');
}
}
}" href="http://twitter.com/JohnGaudio/statuses/2194792339" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;View Tweet&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;&amp;nbsp;&amp;nbsp;&lt;/div&gt;&lt;/li&gt;&lt;li class="result "&gt;&lt;div class="msg"&gt;&lt;a onclick="function anonymous()
{
function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/to/JohnGaudio');
}
}
}" href="http://twitter.com/JohnGaudio" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;JohnGaudio&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;: &lt;span class="msgtxt en" id="msgtxt2194770224"&gt;It amazes me that &lt;b&gt;Delta&lt;/b&gt; &lt;b&gt;Airlines&lt;/b&gt; expects mere mortals to use &lt;a onclick="function anonymous()
{
function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/link/2194770224')
}
}
}" href="http://delta.com/" target="_blank" rel="nofollow"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;http://&lt;b&gt;Delta&lt;/b&gt;.com&lt;/font&gt;&lt;/u&gt;&lt;/a&gt; to do what takes two professionals almost an hour.&lt;/span&gt; &lt;/div&gt;&lt;div class="info"&gt;5 days ago &lt;span class="source"&gt;from &lt;a href="http://twitter.com/"&gt;&lt;u&gt;&lt;font color="#810081"&gt;web&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;&lt;/span&gt; &amp;middot; &lt;a class="litnv" onclick="function anonymous()
{
function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/reply/JohnGaudio');
}
}
}" href="http://twitter.com/?status=@JohnGaudio%20&amp;in_reply_to_status_id=2194770224&amp;in_reply_to=JohnGaudio" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;Reply&lt;/font&gt;&lt;/u&gt;&lt;/a&gt; &amp;middot; &lt;a class="lit" onclick="function anonymous()
{
function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/status/2194770224');
}
}
}" href="http://twitter.com/JohnGaudio/statuses/2194770224" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;View Tweet&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;&amp;nbsp;&amp;nbsp;&lt;/div&gt;&lt;/li&gt;&lt;li class="result "&gt;&lt;div class="msg"&gt;&lt;a onclick="function anonymous()
{
function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/to/JohnGaudio');
}
}
}" href="http://twitter.com/JohnGaudio" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;JohnGaudio&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;: &lt;span class="msgtxt en" id="msgtxt2194460678"&gt;Laurie at &lt;b&gt;Delta&lt;/b&gt; &lt;b&gt;Airlines&lt;/b&gt; is nearly done. &lt;b&gt;Delta&lt;/b&gt;'s system won't even let her waive the fee, but she can can refund it. Thankyou, Laurie.&lt;/span&gt; &lt;/div&gt;&lt;div class="info"&gt;5 days ago &lt;span class="source"&gt;from &lt;a href="http://twitter.com/"&gt;&lt;u&gt;&lt;font color="#810081"&gt;web&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;&lt;/span&gt; &amp;middot; &lt;a class="litnv" onclick="function anonymous()
{
function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/reply/JohnGaudio');
}
}
}" href="http://twitter.com/?status=@JohnGaudio%20&amp;in_reply_to_status_id=2194460678&amp;in_reply_to=JohnGaudio" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;Reply&lt;/font&gt;&lt;/u&gt;&lt;/a&gt; &amp;middot; &lt;a class="lit" onclick="function anonymous()
{
function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/status/2194460678');
}
}
}" href="http://twitter.com/JohnGaudio/statuses/2194460678" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;View Tweet&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;&amp;nbsp;&amp;nbsp;&lt;/div&gt;&lt;/li&gt;&lt;li class="result "&gt;&lt;div class="msg"&gt;&lt;a onclick="function anonymous()
{
function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/to/JohnGaudio');
}
}
}" href="http://twitter.com/JohnGaudio" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;JohnGaudio&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;: &lt;span class="msgtxt en" id="msgtxt2194362222"&gt;Laurie at &lt;b&gt;Delta&lt;/b&gt; &lt;b&gt;Airlines&lt;/b&gt; has almost finished the process. She is pleasant and professional. She knows her systems well.&lt;/span&gt; &lt;/div&gt;&lt;div class="info"&gt;5 days ago &lt;span class="source"&gt;from &lt;a href="http://twitter.com/"&gt;&lt;u&gt;&lt;font color="#810081"&gt;web&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;&lt;/span&gt; &amp;middot; &lt;a class="litnv" onclick="function anonymous()
{
function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/reply/JohnGaudio');
}
}
}" href="http://twitter.com/?status=@JohnGaudio%20&amp;in_reply_to_status_id=2194362222&amp;in_reply_to=JohnGaudio" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;Reply&lt;/font&gt;&lt;/u&gt;&lt;/a&gt; &amp;middot; &lt;a class="lit" onclick="function anonymous()
{
function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/status/2194362222');
}
}
}" href="http://twitter.com/JohnGaudio/statuses/2194362222" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;View Tweet&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;&amp;nbsp;&amp;nbsp;&lt;/div&gt;&lt;/li&gt;&lt;li class="result "&gt;&lt;div class="msg"&gt;&lt;a onclick="function anonymous()
{
function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/to/JohnGaudio');
}
}
}" href="http://twitter.com/JohnGaudio" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;JohnGaudio&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;: &lt;span class="msgtxt en" id="msgtxt2194329882"&gt;&lt;b&gt;Delta&lt;/b&gt; &lt;b&gt;Airlines&lt;/b&gt; would also have more happy customers, and fewer angry customers, if they used common sense in their policies.&lt;/span&gt; &lt;/div&gt;&lt;div class="info"&gt;5 days ago &lt;span class="source"&gt;from &lt;a href="http://twitter.com/"&gt;&lt;u&gt;&lt;font color="#810081"&gt;web&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;&lt;/span&gt; &amp;middot; &lt;a class="litnv" onclick="function anonymous()
{
function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/reply/JohnGaudio');
}
}
}" href="http://twitter.com/?status=@JohnGaudio%20&amp;in_reply_to_status_id=2194329882&amp;in_reply_to=JohnGaudio" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;Reply&lt;/font&gt;&lt;/u&gt;&lt;/a&gt; &amp;middot; &lt;a class="lit" onclick="function anonymous()
{
function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/status/2194329882');
}
}
}" href="http://twitter.com/JohnGaudio/statuses/2194329882" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;View Tweet&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;&amp;nbsp;&amp;nbsp;&lt;/div&gt;&lt;/li&gt;&lt;li class="result "&gt;&lt;div class="msg"&gt;&lt;a onclick="function anonymous()
{
function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/to/JohnGaudio');
}
}
}" href="http://twitter.com/JohnGaudio" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;JohnGaudio&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;: &lt;span class="msgtxt en" id="msgtxt2194282338"&gt;&lt;b&gt;Delta&lt;/b&gt; &lt;b&gt;Airlines&lt;/b&gt; could design &lt;a onclick="function anonymous()
{
function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/link/2194282338')
}
}
}" href="http://delta.com/" target="_blank" rel="nofollow"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;http://&lt;b&gt;Delta&lt;/b&gt;.com&lt;/font&gt;&lt;/u&gt;&lt;/a&gt; to accept the vouchers just as it accepts credit card numbers. That would save many hours.&lt;/span&gt; &lt;/div&gt;&lt;div class="info"&gt;5 days ago &lt;span class="source"&gt;from &lt;a href="http://twitter.com/"&gt;&lt;u&gt;&lt;font color="#810081"&gt;web&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;&lt;/span&gt; &amp;middot; &lt;a class="litnv" onclick="function anonymous()
{
function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/reply/JohnGaudio');
}
}
}" href="http://twitter.com/?status=@JohnGaudio%20&amp;in_reply_to_status_id=2194282338&amp;in_reply_to=JohnGaudio" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;Reply&lt;/font&gt;&lt;/u&gt;&lt;/a&gt; &amp;middot; &lt;a class="lit" onclick="function anonymous()
{
function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/status/2194282338');
}
}
}" href="http://twitter.com/JohnGaudio/statuses/2194282338" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;View Tweet&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;&amp;nbsp;&amp;nbsp;&lt;/div&gt;&lt;/li&gt;&lt;li class="result "&gt;&lt;div class="msg"&gt;&lt;a onclick="function anonymous()
{
function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/to/JohnGaudio');
}
}
}" href="http://twitter.com/JohnGaudio" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;JohnGaudio&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;: &lt;span class="msgtxt en" id="msgtxt2194250267"&gt;&lt;b&gt;Delta&lt;/b&gt; &lt;b&gt;Airlines&lt;/b&gt; thinks it's reasonable to make customers create 5 seperate reservations one at a time to pay for 5 tickets with 3 vouchers.&lt;/span&gt; &lt;/div&gt;&lt;div class="info"&gt;5 days ago &lt;span class="source"&gt;from &lt;a href="http://twitter.com/"&gt;&lt;u&gt;&lt;font color="#810081"&gt;web&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;&lt;/span&gt; &amp;middot; &lt;a class="litnv" onclick="function anonymous()
{
function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/reply/JohnGaudio');
}
}
}" href="http://twitter.com/?status=@JohnGaudio%20&amp;in_reply_to_status_id=2194250267&amp;in_reply_to=JohnGaudio" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;Reply&lt;/font&gt;&lt;/u&gt;&lt;/a&gt; &amp;middot; &lt;a class="lit" onclick="function anonymous()
{
function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/status/2194250267');
}
}
}" href="http://twitter.com/JohnGaudio/statuses/2194250267" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;View Tweet&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;&amp;nbsp;&amp;nbsp;&lt;/div&gt;&lt;/li&gt;&lt;li class="result "&gt;&lt;div class="msg"&gt;&lt;a onclick="function anonymous()
{
function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/to/JohnGaudio');
}
}
}" href="http://twitter.com/JohnGaudio" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;JohnGaudio&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;: &lt;span class="msgtxt en" id="msgtxt2194228084"&gt;&lt;b&gt;Delta&lt;/b&gt; &lt;b&gt;Airlines&lt;/b&gt; web site won't simply allow a voucher to apply toward more than one ticket, on a given reservation. That's TERRIBLE design.&lt;/span&gt; &lt;/div&gt;&lt;div class="info"&gt;5 days ago &lt;span class="source"&gt;from &lt;a href="http://twitter.com/"&gt;&lt;u&gt;&lt;font color="#810081"&gt;web&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;&lt;/span&gt; &amp;middot; &lt;a class="litnv" onclick="function anonymous()
{
function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/reply/JohnGaudio');
}
}
}" href="http://twitter.com/?status=@JohnGaudio%20&amp;in_reply_to_status_id=2194228084&amp;in_reply_to=JohnGaudio" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;Reply&lt;/font&gt;&lt;/u&gt;&lt;/a&gt; &amp;middot; &lt;a class="lit" onclick="function anonymous()
{
function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/status/2194228084');
}
}
}" href="http://twitter.com/JohnGaudio/statuses/2194228084" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;View Tweet&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;&amp;nbsp;&amp;nbsp;&lt;/div&gt;&lt;/li&gt;&lt;li class="result "&gt;&lt;div class="msg"&gt;&lt;a onclick="function anonymous()
{
function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/to/JohnGaudio');
}
}
}" href="http://twitter.com/JohnGaudio" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;JohnGaudio&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;: &lt;span class="msgtxt en" id="msgtxt2194199419"&gt;Laure at &lt;b&gt;Delta&lt;/b&gt; &lt;b&gt;Airlines&lt;/b&gt; is now manually applying vouchers. I greatly appreciate her help.&lt;/span&gt; &lt;/div&gt;&lt;div class="info"&gt;5 days ago &lt;span class="source"&gt;from &lt;a href="http://twitter.com/"&gt;&lt;u&gt;&lt;font color="#810081"&gt;web&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;&lt;/span&gt; &amp;middot; &lt;a class="litnv" onclick="function anonymous()
{
function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/reply/JohnGaudio');
}
}
}" href="http://twitter.com/?status=@JohnGaudio%20&amp;in_reply_to_status_id=2194199419&amp;in_reply_to=JohnGaudio" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;Reply&lt;/font&gt;&lt;/u&gt;&lt;/a&gt; &amp;middot; &lt;a class="lit" onclick="function anonymous()
{
function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/status/2194199419');
}
}
}" href="http://twitter.com/JohnGaudio/statuses/2194199419" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;View Tweet&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;&amp;nbsp;&amp;nbsp;&lt;/div&gt;&lt;/li&gt;&lt;li class="result "&gt;&lt;div class="msg"&gt;&lt;a onclick="function anonymous()
{
function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/to/JohnGaudio');
}
}
}" href="http://twitter.com/JohnGaudio" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;JohnGaudio&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;: &lt;span class="msgtxt en" id="msgtxt2194123686"&gt;Laurie at &lt;b&gt;Delta&lt;/b&gt; &lt;b&gt;Airlines&lt;/b&gt; is trying to help. Even she can't apply 3 vouchers to 5 tickets, and finds it frustrating. She is tying to help.&lt;/span&gt; &lt;/div&gt;&lt;div class="info"&gt;6 days ago &lt;span class="source"&gt;from &lt;a href="http://twitter.com/"&gt;&lt;u&gt;&lt;font color="#810081"&gt;web&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;&lt;/span&gt; &amp;middot; &lt;a class="litnv" onclick="function anonymous()
{
function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/reply/JohnGaudio');
}
}
}" href="http://twitter.com/?status=@JohnGaudio%20&amp;in_reply_to_status_id=2194123686&amp;in_reply_to=JohnGaudio" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;Reply&lt;/font&gt;&lt;/u&gt;&lt;/a&gt; &amp;middot; &lt;a class="lit" onclick="function anonymous()
{
function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/status/2194123686');
}
}
}" href="http://twitter.com/JohnGaudio/statuses/2194123686" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;View Tweet&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;&amp;nbsp;&amp;nbsp;&lt;/div&gt;&lt;/li&gt;&lt;li class="result "&gt;&lt;div class="msg"&gt;&lt;a onclick="function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/to/JohnGaudio');
}
}" href="http://twitter.com/JohnGaudio" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;JohnGaudio&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;: &lt;span class="msgtxt en" id="msgtxt2194094175"&gt;At &lt;b&gt;Delta&lt;/b&gt; &lt;b&gt;Airlines&lt;/b&gt; it appears Corporate Headquarters translates to Customer Service in Salt Lake City. I am now speaking with Laurie.&lt;/span&gt; &lt;/div&gt;&lt;div class="info"&gt;6 days ago &lt;span class="source"&gt;from &lt;a href="http://twitter.com/"&gt;&lt;u&gt;&lt;font color="#810081"&gt;web&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;&lt;/span&gt; &amp;middot; &lt;a class="litnv" onclick="function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/reply/JohnGaudio');
}
}" href="http://twitter.com/?status=@JohnGaudio%20&amp;in_reply_to_status_id=2194094175&amp;in_reply_to=JohnGaudio" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;Reply&lt;/font&gt;&lt;/u&gt;&lt;/a&gt; &amp;middot; &lt;a class="lit" onclick="function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/status/2194094175');
}
}" href="http://twitter.com/JohnGaudio/statuses/2194094175" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;View Tweet&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;&amp;nbsp;&amp;nbsp;&lt;/div&gt;&lt;/li&gt;&lt;li class="result "&gt;&lt;div class="msg"&gt;&lt;a onclick="function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/to/JohnGaudio');
}
}" href="http://twitter.com/JohnGaudio" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;JohnGaudio&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;: &lt;span class="msgtxt en" id="msgtxt2194052931"&gt;Toni Terry of &lt;b&gt;Delta&lt;/b&gt; &lt;b&gt;Airlines&lt;/b&gt; is now trying to connect me with Corporate Headquarters. Hopefully someone there will be able to help.&lt;/span&gt; &lt;/div&gt;&lt;div class="info"&gt;6 days ago &lt;span class="source"&gt;from &lt;a href="http://twitter.com/"&gt;&lt;u&gt;&lt;font color="#810081"&gt;web&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;&lt;/span&gt; &amp;middot; &lt;a class="litnv" onclick="function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/reply/JohnGaudio');
}
}" href="http://twitter.com/?status=@JohnGaudio%20&amp;in_reply_to_status_id=2194052931&amp;in_reply_to=JohnGaudio" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;Reply&lt;/font&gt;&lt;/u&gt;&lt;/a&gt; &amp;middot; &lt;a class="lit" onclick="function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/status/2194052931');
}
}" href="http://twitter.com/JohnGaudio/statuses/2194052931" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;View Tweet&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;&amp;nbsp;&amp;nbsp;&lt;/div&gt;&lt;/li&gt;&lt;li class="result "&gt;&lt;div class="msg"&gt;&lt;a onclick="function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/to/JohnGaudio');
}
}" href="http://twitter.com/JohnGaudio" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;JohnGaudio&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;: &lt;span class="msgtxt en" id="msgtxt2193829701"&gt;Are you listening, &lt;b&gt;Delta&lt;/b&gt; &lt;b&gt;Airlines&lt;/b&gt;. This is nuts. I'm now on hold for a supervisor. Now speaking to Toni Terry.&lt;/span&gt; &lt;/div&gt;&lt;div class="info"&gt;6 days ago &lt;span class="source"&gt;from &lt;a href="http://twitter.com/"&gt;&lt;u&gt;&lt;font color="#810081"&gt;web&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;&lt;/span&gt; &amp;middot; &lt;a class="litnv" onclick="function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/reply/JohnGaudio');
}
}" href="http://twitter.com/?status=@JohnGaudio%20&amp;in_reply_to_status_id=2193829701&amp;in_reply_to=JohnGaudio" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;Reply&lt;/font&gt;&lt;/u&gt;&lt;/a&gt; &amp;middot; &lt;a class="lit" onclick="function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/status/2193829701');
}
}" href="http://twitter.com/JohnGaudio/statuses/2193829701" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;View Tweet&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;&amp;nbsp;&amp;nbsp;&lt;/div&gt;&lt;/li&gt;&lt;li class="result "&gt;&lt;div class="msg"&gt;&lt;a onclick="function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/to/JohnGaudio');
}
}" href="http://twitter.com/JohnGaudio" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;JohnGaudio&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;: &lt;span class="msgtxt en" id="msgtxt2193774007"&gt;Anitra at &lt;b&gt;Delta&lt;/b&gt; &lt;b&gt;Airlines&lt;/b&gt; was great. Passed me off to Travis in on line support. He won't waive the fee without us recreating problem. ARGG&lt;/span&gt; &lt;/div&gt;&lt;div class="info"&gt;6 days ago &lt;span class="source"&gt;from &lt;a href="http://twitter.com/"&gt;&lt;u&gt;&lt;font color="#810081"&gt;web&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;&lt;/span&gt; &amp;middot; &lt;a class="litnv" onclick="function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/reply/JohnGaudio');
}
}" href="http://twitter.com/?status=@JohnGaudio%20&amp;in_reply_to_status_id=2193774007&amp;in_reply_to=JohnGaudio" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;Reply&lt;/font&gt;&lt;/u&gt;&lt;/a&gt; &amp;middot; &lt;a class="lit" onclick="function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/status/2193774007');
}
}" href="http://twitter.com/JohnGaudio/statuses/2193774007" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;View Tweet&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;&amp;nbsp;&amp;nbsp;&lt;/div&gt;&lt;/li&gt;&lt;li class="result "&gt;&lt;div class="msg"&gt;&lt;a onclick="function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/to/JohnGaudio');
}
}" href="http://twitter.com/JohnGaudio" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;JohnGaudio&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;: &lt;span class="msgtxt en" id="msgtxt2193396332"&gt;Speaking with Anitra of &lt;b&gt;Delta&lt;/b&gt; &lt;b&gt;Airlines&lt;/b&gt;. So far, so good. She is helpful &amp;amp; knowledgable, and asking all the right questons. :-)&lt;/span&gt; &lt;/div&gt;&lt;div class="info"&gt;6 days ago &lt;span class="source"&gt;from &lt;a href="http://twitter.com/"&gt;&lt;u&gt;&lt;font color="#810081"&gt;web&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;&lt;/span&gt; &amp;middot; &lt;a class="litnv" onclick="function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/reply/JohnGaudio');
}
}" href="http://twitter.com/?status=@JohnGaudio%20&amp;in_reply_to_status_id=2193396332&amp;in_reply_to=JohnGaudio" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;Reply&lt;/font&gt;&lt;/u&gt;&lt;/a&gt; &amp;middot; &lt;a class="lit" onclick="function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/status/2193396332');
}
}" href="http://twitter.com/JohnGaudio/statuses/2193396332" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;View Tweet&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;&amp;nbsp;&amp;nbsp;&lt;/div&gt;&lt;/li&gt;&lt;li class="result "&gt;&lt;div class="msg"&gt;&lt;a onclick="function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/to/JohnGaudio');
}
}" href="http://twitter.com/JohnGaudio" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;JohnGaudio&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;: &lt;span class="msgtxt en" id="msgtxt2193232034"&gt;On hold with &lt;b&gt;Delta&lt;/b&gt; &lt;b&gt;Airlines&lt;/b&gt;. Lost 2 hours Thursday trying 2 use &lt;b&gt;Delta&lt;/b&gt; Dollars 2 book 5 reservations. Total Frustration. Hope today works.&lt;/span&gt; &lt;/div&gt;&lt;div class="info"&gt;6 days ago &lt;span class="source"&gt;from &lt;a href="http://twitter.com/"&gt;&lt;u&gt;&lt;font color="#810081"&gt;web&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;&lt;/span&gt; &amp;middot; &lt;a class="litnv" onclick="function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/reply/JohnGaudio');
}
}" href="http://twitter.com/?status=@JohnGaudio%20&amp;in_reply_to_status_id=2193232034&amp;in_reply_to=JohnGaudio" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;Reply&lt;/font&gt;&lt;/u&gt;&lt;/a&gt; &amp;middot; &lt;a class="lit" onclick="function anonymous()
{
function anonymous()
{
pageTracker._trackPageview('/exit/status/2193232034');
}
}" href="http://twitter.com/JohnGaudio/statuses/2193232034" target="_blank"&gt;&lt;u&gt;&lt;font color="#0000ff"&gt;View Tweet&lt;/font&gt;&lt;/u&gt;&lt;/a&gt; &lt;/div&gt;&lt;/li&gt;</Description>
         <ResourceTypeID ObjectClass="ResourceType" Title="Item:Link">9</ResourceTypeID>
         <ContentType>application/xml</ContentType>
         <ContentDocument>
          <ItemProperties>
                <CommonProperties>
                 <Hidden>false</Hidden>

                 <Keywords>
                  <Keyword>Delta Airlines</Keyword>

                  <Keyword>Delta Hell</Keyword>

                  <Keyword>John Gaudio</Keyword>

       </Keywords>

                 <Links>
                  <Link>
                   <Title>MediaPost Publications Dear Delta Airlines 06/22/2009</Title>

                   <Synopsis>Dear Delta Airlines - 06/22/2009</Synopsis>

                   <URL>http://www.mediapost.com/publications/?fa=Articles.showArticle&amp;art_aid=108349</URL>

        </Link>

                  <Link>
                   <Title/>

                   <Synopsis/>

                   <URL/>

        </Link>

                  <Link>
                   <Title>Google Delta Hell, to Review the First of Over Five Million Pages.</Title>

                   <Synopsis>A search for Delta Hell reveals over FIVE MILLION pages!  Someone at Delta Airlines is doing something very wrong.</Synopsis>

                   <URL>http://www.google.com/search?hl=en&amp;q=delta+hell&amp;aq=f&amp;oq=&amp;aqi=g10</URL>

        </Link>

       </Links>

      </CommonProperties>

                <RemoteInfo>
                 <UserAgent>Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 4.0; .NET CLR 2.0.50727)</UserAgent>

                 <RemoteHost>127.0.0.1</RemoteHost>

                 <RemoteAddr>127.0.0.1</RemoteAddr>

                 <RemoteUser>johngaudio</RemoteUser>

                 <ForwardedFor>67.176.89.238</ForwardedFor>

      </RemoteInfo>

     </ItemProperties>
         </ContentDocument>
        </Resource>
        <Shares/>
        <Subjects/>
        <UserPermissions>
         <CanDelete>false</CanDelete>
         <CanDiscover>true</CanDiscover>
         <CanEdit>false</CanEdit>
         <CanEditPermissions>false</CanEditPermissions>
         <CanRead>true</CanRead>
        </UserPermissions>
        <CommentInfo>
         <CommentChannelRef AllowAnonymous="true" Inherited="true">
          <ChannelID ObjectClass="Channel" Title="[Public] Public Comments">176085</ChannelID>
          <UserPermissions>
           <CanCreateChannelItem>false</CanCreateChannelItem>
           <CanDelete>false</CanDelete>
           <CanDiscover>true</CanDiscover>
           <CanEdit>false</CanEdit>
           <CanEditPermissions>false</CanEditPermissions>
           <CanPublish>false</CanPublish>
           <CanRead>true</CanRead>
          </UserPermissions>
         </CommentChannelRef>
         <CommentCount>0</CommentCount>
        </CommentInfo>
       </Item>
      </Items>
      <Filter>
       <ns3:Archive xmlns:ns3="urn:MyST-Technology.NodeFilter">
        <ns3:ConfigSpec>Daily 0 1 2 3 4 5 6 7 8 9 10 11 12 13</ns3:ConfigSpec>
       </ns3:Archive>
      </Filter>
      <Archive>
       <ConfigSpec>Daily 0 1 2 3 4 5 6 7 8 9 10 11 12 13</ConfigSpec>
       <ConfigSpecBase>Daily</ConfigSpecBase>
       <Name>Daily</Name>
       <Threshold>0</Threshold>
       <Count>2</Count>
       <Periods>
        <Period Selected="true">
         <Timestamp Title="2009-06-22 00:00:00 EDT">1245643200887</Timestamp>
         <PeriodID>2009-06-22</PeriodID>
         <Label>June 22, 2009</Label>
         <Count>1</Count>
        </Period>
        <Period Selected="true">
         <Timestamp Title="2009-06-21 00:00:00 EDT">1245556800887</Timestamp>
         <PeriodID>2009-06-21</PeriodID>
         <Label>June 21, 2009</Label>
         <Count>0</Count>
        </Period>
        <Period>
         <Timestamp Title="2009-06-20 00:00:00 EDT">1245470400887</Timestamp>
         <PeriodID>2009-06-20</PeriodID>
         <Label>June 20, 2009</Label>
         <Count>0</Count>
        </Period>
        <Period>
         <Timestamp Title="2009-06-19 00:00:00 EDT">1245384000887</Timestamp>
         <PeriodID>2009-06-19</PeriodID>
         <Label>June 19, 2009</Label>
         <Count>0</Count>
        </Period>
        <Period>
         <Timestamp Title="2009-06-18 00:00:00 EDT">1245297600887</Timestamp>
         <PeriodID>2009-06-18</PeriodID>
         <Label>June 18, 2009</Label>
         <Count>0</Count>
        </Period>
        <Period>
         <Timestamp Title="2009-06-17 00:00:00 EDT">1245211200887</Timestamp>
         <PeriodID>2009-06-17</PeriodID>
         <Label>June 17, 2009</Label>
         <Count>0</Count>
        </Period>
        <Period>
         <Timestamp Title="2009-06-16 00:00:00 EDT">1245124800887</Timestamp>
         <PeriodID>2009-06-16</PeriodID>
         <Label>June 16, 2009</Label>
         <Count>0</Count>
        </Period>
        <Period>
         <Timestamp Title="2009-06-15 00:00:00 EDT">1245038400887</Timestamp>
         <PeriodID>2009-06-15</PeriodID>
         <Label>June 15, 2009</Label>
         <Count>0</Count>
        </Period>
        <Period>
         <Timestamp Title="2009-06-14 00:00:00 EDT">1244952000887</Timestamp>
         <PeriodID>2009-06-14</PeriodID>
         <Label>June 14, 2009</Label>
         <Count>0</Count>
        </Period>
        <Period>
         <Timestamp Title="2009-06-13 00:00:00 EDT">1244865600887</Timestamp>
         <PeriodID>2009-06-13</PeriodID>
         <Label>June 13, 2009</Label>
         <Count>0</Count>
        </Period>
        <Period>
         <Timestamp Title="2009-06-12 00:00:00 EDT">1244779200887</Timestamp>
         <PeriodID>2009-06-12</PeriodID>
         <Label>June 12, 2009</Label>
         <Count>0</Count>
        </Period>
        <Period>
         <Timestamp Title="2009-06-11 00:00:00 EDT">1244692800887</Timestamp>
         <PeriodID>2009-06-11</PeriodID>
         <Label>June 11, 2009</Label>
         <Count>0</Count>
        </Period>
        <Period>
         <Timestamp Title="2009-06-10 00:00:00 EDT">1244606400887</Timestamp>
         <PeriodID>2009-06-10</PeriodID>
         <Label>June 10, 2009</Label>
         <Count>0</Count>
        </Period>
        <Period>
         <Timestamp Title="2009-06-09 00:00:00 EDT">1244520000887</Timestamp>
         <PeriodID>2009-06-09</PeriodID>
         <Label>June 09, 2009</Label>
         <Count>0</Count>
        </Period>
        <Period>
         <Timestamp Title="2009-06-08 00:00:00 EDT">1244433600887</Timestamp>
         <PeriodID>2009-06-08</PeriodID>
         <Label>June 08, 2009</Label>
         <Count>0</Count>
        </Period>
        <Period>
         <Timestamp Title="2009-06-07 00:00:00 EDT">1244347200887</Timestamp>
         <PeriodID>2009-06-07</PeriodID>
         <Label>June 07, 2009</Label>
         <Count>0</Count>
        </Period>
        <Period>
         <Timestamp Title="2009-06-06 00:00:00 EDT">1244260800887</Timestamp>
         <PeriodID>2009-06-06</PeriodID>
         <Label>June 06, 2009</Label>
         <Count>0</Count>
        </Period>
        <Period>
         <Timestamp Title="2009-06-05 00:00:00 EDT">1244174400887</Timestamp>
         <PeriodID>2009-06-05</PeriodID>
         <Label>June 05, 2009</Label>
         <Count>0</Count>
        </Period>
        <Period>
         <Timestamp Title="2009-06-04 00:00:00 EDT">1244088000887</Timestamp>
         <PeriodID>2009-06-04</PeriodID>
         <Label>June 04, 2009</Label>
         <Count>0</Count>
        </Period>
        <Period>
         <Timestamp Title="2009-06-03 00:00:00 EDT">1244001600887</Timestamp>
         <PeriodID>2009-06-03</PeriodID>
         <Label>June 03, 2009</Label>
         <Count>0</Count>
        </Period>
        <Period>
         <Timestamp Title="2009-06-02 00:00:00 EDT">1243915200887</Timestamp>
         <PeriodID>2009-06-02</PeriodID>
         <Label>June 02, 2009</Label>
         <Count>0</Count>
        </Period>
        <Period>
         <Timestamp Title="2009-06-01 00:00:00 EDT">1243828800887</Timestamp>
         <PeriodID>2009-06-01</PeriodID>
         <Label>June 01, 2009</Label>
         <Count>0</Count>
        </Period>
        <Period>
         <Timestamp Title="2009-05-31 00:00:00 EDT">1243742400887</Timestamp>
         <PeriodID>2009-05-31</PeriodID>
         <Label>May 31, 2009</Label>
         <Count>0</Count>
        </Period>
        <Period>
         <Timestamp Title="2009-05-30 00:00:00 EDT">1243656000887</Timestamp>
         <PeriodID>2009-05-30</PeriodID>
         <Label>May 30, 2009</Label>
         <Count>0</Count>
        </Period>
        <Period>
         <Timestamp Title="2009-05-29 00:00:00 EDT">1243569600887</Timestamp>
         <PeriodID>2009-05-29</PeriodID>
         <Label>May 29, 2009</Label>
         <Count>0</Count>
        </Period>
        <Period>
         <Timestamp Title="2009-05-28 00:00:00 EDT">1243483200887</Timestamp>
         <PeriodID>2009-05-28</PeriodID>
         <Label>May 28, 2009</Label>
         <Count>0</Count>
        </Period>
        <Period>
         <Timestamp Title="2009-05-27 00:00:00 EDT">1243396800887</Timestamp>
         <PeriodID>2009-05-27</PeriodID>
         <Label>May 27, 2009</Label>
         <Count>0</Count>
        </Period>
        <Period>
         <Timestamp Title="2009-05-26 00:00:00 EDT">1243310400887</Timestamp>
         <PeriodID>2009-05-26</PeriodID>
         <Label>May 26, 2009</Label>
         <Count>0</Count>
        </Period>
        <Period>
         <Timestamp Title="2009-05-25 00:00:00 EDT">1243224000887</Timestamp>
         <PeriodID>2009-05-25</PeriodID>
         <Label>May 25, 2009</Label>
         <Count>0</Count>
        </Period>
        <Period>
         <Timestamp Title="2009-05-24 00:00:00 EDT">1243137600887</Timestamp>
         <PeriodID>2009-05-24</PeriodID>
         <Label>May 24, 2009</Label>
         <Count>0</Count>
        </Period>
        <Period>
         <Timestamp Title="2009-05-23 00:00:00 EDT">1243051200887</Timestamp>
         <PeriodID>2009-05-23</PeriodID>
         <Label>May 23, 2009</Label>
         <Count>0</Count>
        </Period>
        <Period>
         <Timestamp Title="2009-05-22 00:00:00 EDT">1242964800887</Timestamp>
         <PeriodID>2009-05-22</PeriodID>
         <Label>May 22, 2009</Label>
         <Count>0</Count>
        </Period>
        <Period>
         <Timestamp Title="2009-05-21 00:00:00 EDT">1242878400887</Timestamp>
         <PeriodID>2009-05-21</PeriodID>
         <Label>May 21, 2009</Label>
         <Count>0</Count>
        </Period>
        <Period>
         <Timestamp Title="2009-05-20 00:00:00 EDT">1242792000887</Timestamp>
         <PeriodID>2009-05-20</PeriodID>
         <Label>May 20, 2009</Label>
         <Count>0</Count>
        </Period>
        <Period>
         <Timestamp Title="2009-05-19 00:00:00 EDT">1242705600887</Timestamp>
         <PeriodID>2009-05-19</PeriodID>
         <Label>May 19, 2009</Label>
         <Count>0</Count>
        </Period>
        <Period>
         <Timestamp Title="2009-05-18 00:00:00 EDT">1242619200887</Timestamp>
         <PeriodID>2009-05-18</PeriodID>
         <Label>May 18, 2009</Label>
         <Count>0</Count>
        </Period>
        <Period>
         <Timestamp Title="2009-05-17 00:00:00 EDT">1242532800887</Timestamp>
         <PeriodID>2009-05-17</PeriodID>
         <Label>May 17, 2009</Label>
         <Count>0</Count>
        </Period>
        <Period>
         <Timestamp Title="2009-05-16 00:00:00 EDT">1242446400887</Timestamp>
         <PeriodID>2009-05-16</PeriodID>
         <Label>May 16, 2009</Label>
         <Count>0</Count>
        </Period>
        <Period>
         <Timestamp Title="2009-05-15 00:00:00 EDT">1242360000887</Timestamp>
         <PeriodID>2009-05-15</PeriodID>
         <Label>May 15, 2009</Label>
         <Count>0</Count>
        </Period>
        <Period>
         <Timestamp Title="2009-05-14 00:00:00 EDT">1242273600887</Timestamp>
         <PeriodID>2009-05-14</PeriodID>
         <Label>May 14, 2009</Label>
         <Count>1</Count>
        </Period>
       </Periods>
      </Archive>
     </GetChannel_Result>
    </MySmartChannels>
